Terms of service

Terms of Service

Effective Date: August 3, 2026

OVERVIEW

This website is operated by CraftSupply24. Throughout the site, the terms "we", "us", "our" and "CraftSupply24"refer to CraftSupply24. CraftSupply24 offers this website, including all information, products, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms, conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation browsers, customers, merchants, vendors and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions contained in this agreement, you may not access the website or use any services offered by CraftSupply24.

Any new features, products or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or legal guardian to use this website. You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our services.

You must not transmit any viruses, malware or other harmful code that may interfere with the operation of the website or its services. Any breach of these Terms may result in immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time. Your use of this website is entirely at your own risk and you agree not to reproduce, duplicate, copy, sell or exploit any portion of the website or its content without our prior written permission.

The headings used in these Terms are included for convenience only and shall not affect the interpretation of any provision contained herein.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We strive to ensure that all information available on this website is accurate and up to date. However, occasional typographical errors, inaccuracies or omissions may occur relating to product descriptions, pricing, images, availability or other content.

CraftSupply24 reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed where permitted by applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products may change without prior notice. We reserve the right to modify, suspend or discontinue any product, service or feature of the website at any time without liability to any customer or third party.

Product availability is subject to stock availability and we reserve the right to limit quantities purchased per customer or per order.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively through our online store and may have limited quantities. All products are subject to our Return & Refund Policy.

We make every effort to display product colours and images as accurately as possible. However, actual colours may vary depending on your monitor or mobile device settings. Packaging, branding or manufacturer labels may also change from time to time without affecting the quality or authenticity of the product.

CraftSupply24 supplies craft materials including epoxy resin, hardener, UV resin, silicone moulds, pigments, alcohol inks, mica powders, glitter, MDF bases, vinyl sheets, tools and related accessories. Customers are responsible for using these products safely and according to the manufacturer's instructions. We shall not be liable for damage resulting from improper storage, incorrect mixing ratios, misuse or improper application of any product.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. This may include orders that appear fraudulent, duplicate orders, unusually large quantities or orders that violate these Terms.

You agree to provide current, complete and accurate billing, shipping and contact information for all purchases made through our website. It is your responsibility to keep your account information updated to ensure successful delivery and communication.

For further details regarding returns, replacements and refunds, please refer to our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, services or applications over which we have no control. Such tools are provided on an "as is" and "as available" basis without warranties or endorsements of any kind.

Your use of any third-party tool is entirely at your own risk and subject to the terms provided by the respective third-party provider.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services available through our website may include links to third-party websites. These links are provided solely for your convenience.

CraftSupply24 is not responsible for examining or evaluating the content, accuracy or practices of any third-party website and shall not be liable for any damages arising from your use of such websites.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit suggestions, reviews, comments or other materials to CraftSupply24, you agree that we may use, edit, publish, reproduce or distribute such content without restriction or compensation.

You further agree that your submissions will not violate any third-party rights, contain unlawful or offensive material, or include malicious software that may interfere with the operation of our website.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

SECTION 11 – PROHIBITED USES

You may not use this website or its content for any unlawful purpose, to violate intellectual property rights, distribute malicious software, submit false information, interfere with website security or engage in activities that may disrupt the operation of our services.

We reserve the right to terminate your access to the website if you violate any of these prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

CraftSupply24 does not guarantee that your use of the website will be uninterrupted, timely, secure or error-free. All products and services are provided on an "as is" and "as available" basis without warranties except where required by applicable law.

To the fullest extent permitted by law, CraftSupply24, its owners, employees, affiliates, suppliers and service providers shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of this website or any product purchased through it.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless CraftSupply24, its owners, employees, affiliates, suppliers and service providers from any claim, demand, liability, damages or expenses arising from your breach of these Terms of Service or your misuse of our website or products.

SECTION 14 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, such provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

SECTION 15 – TERMINATION

These Terms of Service remain effective unless terminated by either you or CraftSupply24. We reserve the right to suspend or terminate your access to our website without notice if we believe you have violated these Terms or engaged in fraudulent or unlawful activities.

SECTION 16 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Refund Policy and any other policies published on this website, constitute the entire agreement between you and CraftSupply24 regarding your use of our services.

SECTION 17 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to review this page periodically. Continued use of the website following any changes constitutes your acceptance of those changes.